1. General

   Veloza Fabrics Private Limited, having its registered address at: 5th Floor, South Block, Flat No. 508, Astra Towers 2C/1, Action Area-IIC, Rajarhat, New Town, North Twenty Four Parganas, West Bengal, 700161, India (referred to as “VELOZA FABRICS”, “we”, “us”, or “our”), manages and operates the website and mobile platform www.velozafabrics.in (collectively referred to as the “VELOZA FABRICS Platform”). Through the VELOZA FABRICS Platform, we make available a range of men’s and women’s fashion apparel and related products (“Products”) to users of the platform (referred to as “User”, “Users”, “you”, or “your”). This Privacy Policy, together with the Terms and Conditions, governs your use of the VELOZA FABRICS Platform and explains our policies regarding the collection, use, processing, transfer, disclosure, and storage of information you provide to us. By visiting, browsing, or purchasing on the VELOZA FABRICS Platform, you agree to be bound by this Privacy Policy and consent to the collection and use of your information as outlined herein. This document is an electronic record under the Information Technology Act, 2000 and applicable rules relating to electronic records. It is generated by a computer system and does not require any physical or digital signatures. This Privacy Policy describes the types of information we collect from users, the purpose and method of its use, and the circumstances under which such information may be disclosed or transferred.

2. Types of Information Collected

When you visit or use the VELOZA FABRICS Platform, we may request and collect certain personal or non-personal information from you. We may collect, store, use, and share such information in accordance with this Privacy Policy and may combine it with other data to enhance our products, services, and user experience. You agree to provide accurate, complete, and up-to-date information. You can access, update, or request deletion of your information by logging into your VELOZA FABRICS account after OTP verification. The VELOZA FABRICS Platform is not intended for minors. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that such data has been collected, we will delete it within a reasonable time. Parents or guardians who discover unauthorized data submission by a minor should contact us for removal. VELOZA FABRICS shall not be liable for any loss or damage resulting from unauthorized use of the platform by a minor.

3. Use of Information

We may collect and use your personal information and sensitive data for the following purposes: - To create and provide access to your registered account on the VELOZA FABRICS Platform. - To inform you about our Products, services, offers, updates, order confirmations, invoices, and security notifications. - For internal research, auditing, data analytics, and service improvements. - To comply with legal or regulatory requirements or respond to lawful requests made by authorities. - To manage complaints, disputes, or support requests submitted by you. - To identify, prevent, or investigate any fraudulent, abusive, or illegal activity on the VELOZA FABRICS Platform.

4. Disclosure of Information

We may share your information with trusted third-party service providers who support platform operations and help process transactions, including payment gateway providers, logistics partners, and technology service providers. By using our platform, you consent to such disclosures. All third parties are required to maintain confidentiality and follow appropriate data protection measures. Payment gateways may collect certain financial information, including credit/debit card numbers or bank account details (“Financial Information”) solely for billing and payment purposes. All transactions take place using secure, encrypted systems that comply with international standards. VELOZA FABRICS is not responsible for the acts, errors, or omissions of third-party providers or for disputes arising between you and those providers.

5. Data Retention

We retain your personal data for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if there is a legal obligation to retain the data; if required to comply with any applicable statutory or regulatory retention requirement by law; if we believe it may be necessary to prevent fraud or future abuse; to exercise its legal rights and/or defend against legal claims. We may continue to retain your data in anonymised form for analytical and research purposes.

6. Security

We value the safety and confidentiality of your personal information. We have adopted administrative, technical, and physical safeguards, including secure servers, firewalls, and encryption technologies, to protect your information from unauthorized access, misuse, disclosure, or alteration. However, no online platform can guarantee absolute security. You acknowledge that VELOZA FABRICS shall not be held responsible for unauthorized access, hacking incidents, or data breaches beyond our reasonable control.

7. Cookies Policy

When you browse or use the VELOZA FABRICS Platform, certain technical information may be automatically collected, including IP address, browser type, operating system, ISP details, referring URL, and browsing patterns. This information helps us analyze user behavior and improve our services. The VELOZA FABRICS Platform may use temporary cookies to store session-related information. Cookies do not store personal or identifiable information. Non-identifiable data collected through cookies may be used for analytics and service optimization by VELOZA FABRICS or authorized service providers. You agree that VELOZA FABRICS may display or publish any reviews, testimonials, or feedback that you provide regarding our Products or services. We may edit such submissions for clarity. If you wish to remove or modify a published review, please contact us at:

Email: info@velozafabrics.in 

Phone: +91 8276012634 

This Privacy Policy complies with applicable data protection and information technology laws in India and aims to ensure lawful and secure handling of user information collected through the VELOZA FABRICS Platform.